Get notified the moment someone doesn't show for their shift. Customisable email alerts go to the right people immediately - team leaders, supervisors, or central coordination depending on your structure.

No more waiting to discover you're short-staffed. No more wondering if someone's just running late.

Administrators can carry the whole company in their pocket thanks to the Employee Directory, while Supervisors and Dept Heads have access to their own teams. See at a glance who is in, who is out, and what shift each team member is expected to be working today.

The Attendance Dashboard shows shortfalls across every site, group, process, or job at a glance. See who's missing, where the gaps are, and - crucially - who could be moved to cover them.

Identify available staff across your operation. See capacity in other areas. Make informed decisions about coverage in seconds, not phone calls.

Supervisors are automatically emailed with contact details of employees who haven't presented to work. Save the time spent working out if someone's late or not coming at all. Get straight to the conversation that matters: "Can you make it in? Do we need to find cover?"

One day of absence often becomes two, or more. Mark the absent employee's next shifts as potentially available. Have cover options identified and ready to deploy if the absence extends.

Stay ahead of the situation rather than discovering each morning who won't be in.

Use Cost Centres to track where labour costs are actually occurring. When you move people to cover absences, they can update their cost centres accordingly. The picture of where your business is deploying resources stays accurate, even during disruption.

Understand the real cost of absence - not just the absent employee's wages, but the knock-on effects of coverage and redeployment.

The employee dashboard summarises absence data for each team member. Use metrics like Bradford Factor to identify patterns that might indicate someone needs additional support.

Frequent short absences often signal underlying issues. The data helps you spot them and intervene constructively.

Your team manages their entire absence experience from their smartphone via the Self Service App:

- View leave balances in real-time
- See upcoming absences and pending requests
- Check schedules before requesting time off
- Submit requests with visibility of team coverage
- Receive instant confirmation or explanation if denied

No more back-and-forth emails. No more checking with colleagues to see who else is off. The information they need is in their pocket.

When reviewing requests, you see the complete picture:

- Current team attendance levels
- Existing approved absences
- Scheduled shifts requiring coverage
- Skills requirements for affected periods
- Group-level capacity

Approve or deny requests with confidence, knowing you have all the information at your fingertips. Every decision is informed, not guessed.

Team leaders can track, manage, and approve their own team's absences. They know their operations best. Give them the authority to make decisions with the information visibility to make them well.

Team Leaders know the team, the demands, and they have their own view of the big picture. You provide the wider context and they can manage with ease.

Set limits at group level for how many team members can be off on any given day. Prevent understaffing automatically rather than discovering you've approved too many requests after the fact.

Employees requesting time off see immediately if their request would exceed limits. Manage expectations before disappointment, not after.

See requests in context of skills requirements. It's not just "do we have enough people?" It's "do we have the right people?"

If the absence would leave you without a first aider, fire marshal, or supervisor, you see that before approving. Make sure cover isn't just present - it's qualified.

Create custom absence reasons representing everything that occurs in your organisation:

- Work-related absences (closedowns, off-site events, training)
- Authorised leave (holiday, maternity, compassionate, medical appointments)
- Unauthorised absence (sickness - paid and unpaid, AWOL)
- Any other categories your operation requires

Track and report on each type separately. Understand patterns. Identify trends. Make informed decisions based on real data.

Time and attendance tracking inherently reduces lateness. When employees know their arrival time is recorded, punctuality improves. No disciplinary conversations required - just visibility.

Focus captures exact clock-in times automatically. Every minute of every day. The data is there when you need it.

Set fair policies for how lateness affects shifts. Grace periods acknowledge reality - traffic happens, buses run late. Rounding rules ensure consistency.

Define what constitutes actionable lateness for your operation, then apply those rules automatically and transparently.

Reports show lateness trends across individuals, teams, and time periods. Spot patterns that indicate problems:

- Consistent lateness on specific days (childcare issues? Transport problems?)
- Seasonal variations (winter weather affecting commutes?)
- Team-wide patterns (unrealistic shift start times?)

Data helps you distinguish between individual issues requiring support and systemic problems requiring process changes.

Frequent lateness often signals underlying challenges - transport issues, caring responsibilities, health problems. The employee dashboard and reporting tools help you identify cases requiring constructive intervention rather than just disciplinary action.

Help people succeed rather than just documenting failure.