Some absence requests are used for communication purposes and don’t require supervisor approval. You may use an Absence Request to allow employees to communicate when they are working from home for example, or visiting a customer offsite. In these cases, you can create requests that will automatically be approved by Focus.

This guide will look at:

• The requirements an Absence needs before it will automatically grant
• The employee experience

The Requirements of the Absence

There are certain steps that must be fulfilled before an employee can request an Absence that will automatically be granted.

1. The Absence Reason must be set to allow auto-granting
2. The employee must be part of a Self Service Profile that allows auto-granting (and have access to the specific Absence Reason)
3. All other possible limitations must be met (e.g. any employee balance limits or Absence Rules)

Setting the Absence Reason to Allow Auto Granting Requests

1. Select Rules from the Menu Bar
2. Open the Absence Reasons folder in the tree
3. Select the Absence Reason you want, or create a new one
4. Check Allow Requests
5. Check Auto Grant Requests
6. Save the Absence Reason

Bear in mind that setting this value does not mean all such Absence Requests will be automatically granted. The employee will also need to have permission to use the feature in their Self Service Profile. If they don’t have this, they will still be able to make normal requests for the absence.

Setting the Self Service Profile

1. Select System from the Menu Bar
2. Open the Self Service Profiles Folder in the tree
3. Select the Self Service Profile you wish to edit, or create a new one
4. On the Absences Tab, make sure the Profile has the Absence checked in the View, Request AND Auto Grant Requests panels.
5. Save the Profile.

The Self Service Profile can be assigned to whichever Employees you wish to benefit from this functionality.

The Employee Experience

Employees who meet the criteria to be able to request an auto-granting absence will submit a request like normal. The difference is they will see a message informing them if the absence they are requesting will auto-grant.

Important Note: Unlike most granted Absences, employees can cancel auto-granted Absences, as long as the Absence date is still in the future. They can do this by tapping the Absence on their Holiday page.

Once the Absence Request has been made it will show in the employee’s schedule like any other confirmed Absence.